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March 27, 2011
The Myth Of Bloomberg’s Management Expertise Reexamined: What Happens When Government Doesn’t Manage Its Programs
Noticing New York
Mayor Michael Bloomberg has spent considerable time and energy promoting himself as a great manager. Is this really the case? Not if you first consider the backpedaling that his administration has done after losing control of the outsourced CityTime project.
Word is that the Bloomberg administration is busy making acknowledgments that it screwed up (and consequently needs to make some serious readjustments) when it delegated to the private sector complex technical projects for which the administration should have retained responsible for itself. In its ill-fated relinquishment of these responsibilities to others, the administration much vaunted for its management expertise lost control of the management, cost, and scope of essential work and tens of millions of dollars of fraud ensued. All of this is surfacing with announcements Thursday night that the administration is now shifting (contritely?) to a policy of “insourcing” from what it had been a policy of “outsourcing.”
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At the end of last year it came out that the city was the victim of a “$80 million information technology fraud scheme involving development of the CityTime project, “an automated system devised to streamline employee timekeeping.” The New York Times wrote that the ongoing federal investigation was:
casting a pall over an initiative that the mayor had championed as a hallmark of efficient, computerized management, the case does little to help the opinion of the administration’s outsourcing practices.
Similarly, Bloomberg has lost control over large development projects that are essentially outsourced to developers.
Do you want to know what was most on my Noticing New York mind the entire time I was considering all this information about the ill-advised course taken with the Bloomberg administration’s outsourcing of these sophisticated and technically complex projects? It’s the penchant of the Bloomberg administration to do essentially the same thing when, by policy, it hands over large swaths of the city like Atlantic Yards, Willets Point, Columbia's West Harlem takeover, and Hudson Yards, to private developers (or paves the way for the leveling of Coney Island), essentially subcontracting the public’s warfare to those developers and just hoping for the best. It is the same thing: Government walking away from the job that only government can really do well.
Surely, with these subcontracted handouts to the private sector, the public similarly loses money, but this time billions instead of hundreds of millions. Similarly, just as Deputy Mayor Goldsmith says: “the bigger problem is they become the City. Right? We lose control of the scope and we lose control of the price and we need to bring more of the management on our side of the table.” And if this loss of control doesn’t lead to what is technically “fraud” it leads to essentially the same kind of losses for the public as the unleashed developers ultimately deliver mega-messes that differ significantly in quality, scope, and nature from what they promised on day one.
Posted by steve at March 27, 2011 10:15 PM