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March 4, 2009

Forest City's business, residential tenants could use some wiggle room

The Cleveland Plain Dealer
"Letters Unlimited"

One customer and former Forest City Enterprises tenant wonders why Cleveland's Medical Mart project should be built at Tower City, when outward signs indicate that the development company can't get its current business right:

I see that Forest City still won't give up the ghost or its executives' hopes to get their hands on a multimillion-dollar project that is supposed to benefit Cleveland and its citizens ("Forest City pitches cheaper mart project," Feb. 27). Please explain to me how this company plans to do this when it can't even properly run the properties the Avenue at Tower City (Forest City's proposed site for the medical mart).

I have been going to Tower City for almost two years, five days a week on my lunch break, and it seems that every few weeks or so another one of the stores that I enjoyed frequenting is gone. The latest casualty is GoToys, which claimed the same reason that I have heard from others that have left: The rent is out of sight and the company will not negotiate.

With the economy in the tank, one would think that corporate America would wise up and learn that the small business owner is the backbone of this country. With only a couple of stores left for me to frequent, my need to go to Tower City is shrinking. There are any number of places to eat downtown besides the food court. Additionally, I've lived in Forest City-managed apartments. Customer service stunk there, too.

Wise up, Forest City.

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Posted by lumi at March 4, 2009 4:13 AM